Repeat Prescriptions

UPDATE SEPTEMBER 2014 - New Online Ordering service for Repeat Prescriptions.

Patient Access

We are changing our prescription system to Patient Access which will allow you to order repeat prescriptions and book and cancel appointments online. To register for this service you need a form which can be obtained from the practice. Once you have your form from the practice, please go to:

If you already have your username and password you can login using the icon below.

Patients on regular treatment can obtain repeat prescriptions by registering on the website using Patient Access (see above - you will require an access code provided by our reception) - this service is available for repeat ordering 24/7 on any device with access to the internet.  There is the facility to add a message regarding prescriptions which are not termed as repeats but that you obtain on a regular basis, and also to direct your prescription to a designated pharmacy.

In addition you can order a repeat prescription by posting, handing in a written request or if absolutely necessary by phoning. 

If ordering by any method other than the website then please note that any requests received prior to 3pm will be ready for collection or passed to your designated pharmacy within 48 hours, anything after 3pm will be dealt with the following day and ready within 48 hours from then.

Prescriptions can be returned by post (if a stamped addressed envelope is provided) or collected from the surgery.

Please avoid telephone requests for repeat prescriptions if at all possible as these can lead to errors and block the phone line. If a phoned request is necessary please call on a weekday after 10.00am.

Our preferred method of repeat prescription re-ordering is via the website if possible.

Please allow 48 hours for the issuing of repeat prescriptions.

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5A Eaglesham Road, Clarkston, Southside Glasgow, G76 7BU
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