Please call the surgery on 0141 644 2356 to book an appointment.
Please note; facemasks will be available for those who wish to wear one.
Can another Healthcare Professional help?
Do you need to see the GP?
Sometimes the GP is not the most appropriate Healthcare Professional to deal with your ailment. Please see the information on see a Doctor or Healthcare Professional, which might help you decide whether a GP appointment is truly necessary or whether it might be better for you to see a Pharmacist, Optician, Dentist or other Healthcare Professional. You can even self-refer for some services without seeing your GP.
The receptionists have a central role in the daily administration of this practice. They will arrange appointments, handle requests for prescriptions and deal with your general enquiries in complete confidence.
Please give as much information as possible to the receptionists. Any questions they ask are designed to assist the doctors in providing you with the most appropriate treatment.
For real life-threatening emergencies such as those below – RING 999
- Chest pain (suspected heart attack)
- Suspected stroke
- Suspected meningitis
- Anaphylactic shock (severe allergy)
- Heavy bleeding or deep lacerations
- Fluctuating levels of consciousness or completely unconscious
- Difficulty breathing or stopped breathing with a change in colour
- New seizure, fit or uncontrollable shaking
For immediately serious conditions such as the following, GO TO Emergency Department (A&E) IMMEDIATELY
- A fever and lethargic (drowsy) child
- A feverish and floppy (unresponsive) infant
- Difficulty breathing
- Sudden, severe abdominal pain
- Accidental or intentional overdose of medication
- Trauma (including falls) and possible broken bones or road traffic accident
Your appointment at the Practice
- Reception is open from 8:30am till 12:30pm and from 1:30pm till 6.00pm. Phones go to urgent only calls between 12:30 and 1:30 and 5:30 and 6:00pm. This is to accommodate staff breaks and vital admin catch up time.
- An appointment system is in operation in our surgery. To enable the system to run efficiently, patients are requested to ask advice on one matter only during a routine appointment. URGENT cases will always be accommodated but please use this facility with consideration and accept a routine appointment whenever possible
- Please make one appointment for each member of the family who needs to be seen
- If you are late for your appointment, you may have to reschedule.
Please help us
If you no longer need your appointment please let us know so that the time can be used for someone else. You may cancel by replying CANCEL to the confirmation text you receive, or calling the surgery.
GP Consultation times
| Monday | 9:00 -11:30 | 2:45-5:15 |
| Tuesday | 9:00 -11:30 | 2:45-5:15 |
| Wednesday | 9:00 -11:30 | URGENT CARE ONLY |
| Thursday | 9:00 -11:30 | 2:45-5:15 5:30-6:45 (Late night twice a month) |
| Friday | 9:00 -11:30 | 2:45-5:15 |
| Saturday and Sunday | Closed | Closed |
Additional information
If you have a suspected infectious disease
Please inform reception if you suspect an infectious disease, as this will enable us to deal with it appropriately during your visit to protect you, other patients and staff.
Giving Consent for Treatment
You have the right to accept or refuse treatment that is offered to you, and not to be given any physical examination or treatment unless you have given valid consent. If you do not have the capacity to do so, consent must be obtained from a person legally able to act on your behalf, or the treatment must be in your best interests.
Your valid consent (agreement to the course of action) is needed for the treatment that’s offered to you before any physical examinations or treatment can be given. If you haven’t given your consent, you can accept or refuse treatment that’s offered to you.
It’s important to be involved in decisions about your treatment and to be given information to help you choose the right treatment. When making treatment choices, you’ll often discuss the options with your doctor or another healthcare professional.